What is your bag/purse policy? 

Our bag policy is 6 inches x 9 inches. Bags can be clear or solid. Umbrellas are permitted in the building.

  • Clear bags must be 12″x6″x12″ or smaller than a tote.
  • Non-clear bags must be 6″x9″ or the size of a small clutch

All patrons will require a security check prior to entry.

What are prohibited items not allowed in the building?

Prohibited items include but are not limited to:

Knives of any kind, Laptops, iPads/Tablets, Recording devices, Cameras, Camera bags, Backpacks, Balloons, Luggage, Laser Pointers, Posters, Coolers, Vapes, Noise makers, Selfie sticks, Weapons, Illegal drugs, Paraphernalia, Outside food and beverage, etc.

What is your camera and recording policy?

The permitted use of cameras varies by event. Cameras with professional lenses and flash attachments are prohibited. Recording devices, both audio and visual, are not permitted within the arena.

Do we have a Handicapped/ADA Entrance?

Yes, the Handicapped/ADA Entrance is located on the North Side of the building. We have Handicapped/ADA Parking in Lot A. There is also a wheelchair accessible ramp on the North Side of our Main Entrance to allow access from the ground level to our Upstairs Box Office and Plaza.

What is the minimum age that a ticket is required for?

For the majority of our shows, all children who have reached their second birthday must have a ticket; however, some shows will require a ticket for all children who have reached their first birthday – For specific event information please call 318-747-2501.

Do we accept Credit/Debit Cards?

Yes. Brookshire Grocery Arena gladly accepts Visa, Mastercard, American Express, and Discover Cards.